Privacy Policy

Effective Date: April 7, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Welltend LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address provided via our contact or booking forms.

• Opt-In Data: Timestamped records of your consent to receive SMS and email communications.

• Non-Personal Information: IP address, browser type, and website usage analytics.

• Customer Communication: Records of service requests, appointment details, and feedback.

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. This includes:

• Cookies: Small data files stored on your device that help us remember your preferences and recognize you on return visits.

• Analytics: We use third-party analytics tools (such as Google Analytics or HighLevel Analytics) to monitor website traffic and usage patterns to improve our site performance.

• Pixels: We may use pixels to track the effectiveness of our marketing campaigns.

• Your Choice: You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or fail to function properly.

3. How We Use Your Information

We use collected data solely for:

• Providing and improving our home marketing services.

• Communicating with you regarding inquiries, appointment confirmations, and reminders.

• Maintaining records of your communication preferences.

4. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders and customer support updates.

• Opt-In & Consent: You will only receive messages if you have explicitly opted in via our web forms.

• Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent.

• Help & Support: Reply "HELP" for assistance or contact us at [email protected].

• Message Frequency: Message frequency varies based on your interactions with our business.

• Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with third-party vendors (such as SMS aggregators) solely for the purpose of delivering messages you have consented to receive. All service providers are contractually obligated to maintain confidentiality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for all form submissions.

8. Age Requirement

By opting into our SMS services, you represent that you are at least 18 years of age. This website is not intended for children under 13, and no data is knowingly collected from them.

9. Your Rights & Choices

You have the right to access, update, or delete your personal information or withdraw consent for future communications at any time.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

Welltend LLC

7700 Acuff Ln
Lenexa, KS 66215

+1 913-439-4481

[email protected]