Terms and Conditions

Effective Date: April 7, 2026

1. Program Description

Welltend LLC provides automated communication services designed to ensure optimal customer support. This messaging program sends appointment confirmations, scheduling reminders, and responses to service-related inquiries to customers who have explicitly opted in via our website at connect.welltend.io or our service forms.

2. Cancellation Instructions (Opt-Out)

You can cancel the SMS service at any time. Simply text "STOP" to our phone number. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending messages to you.

3. Support Information

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, reach out directly to [email protected], or call our business number during standard business hours.

4. Message Frequency, Rates, & Liability

• Message frequency varies based on your interactions with our services and your appointment schedule.

• Message and data rates may apply for any messages sent to you from us and to us from you.

• Carriers are not liable for delayed or undelivered messages.

5. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

6. Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

7. Privacy Policy Integration

Your use of the messaging program is also governed by our Privacy Policy. View it here: [https://connect.welltend.io/privacy-policy]

8. Intellectual Property Rights

This Site and all materials available on the Site are the property of Welltend LLC and are protected by copyright and trademark laws. You may download or print individual pages for personal, non-commercial use, provided you keep all proprietary notices intact.

9. Disclaimers

The information and services offered on or through this site are provided "as is" and without warranties of any kind. Welltend LLC disclaims all warranties, express or implied, to the fullest extent permitted by law.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Kansas. Any dispute arising under these Terms shall be resolved through binding arbitration in that jurisdiction.

11. Contact Information

Welltend LLC

7700 Acuff Ln
Lenexa, KS 66216
+1 913-439-4481
[email protected]